How Institutions Enhanced Student Success with Real-Time Feedback

Ivy Tech Indianapolis

Achieved a 13-point increase in course success by leveraging real-time student feedback, with data showing that students who engaged with EdSights check-ins had the highest success rates on campus compared with those who did not.

Northern Illinois University

Uncovered a 10% persistence gap and drove record retention by acting on real-time student voice.

Nicholls State University

Gained earlier visibility into admitted-student concerns and reduced summer melt through real-time SMS check-ins.

UH Mānoa

AI-powered chatbot ‘Bow’ proactively identified and supported 2,351 high-risk students, connecting them to critical resources and taking over 7,600 actions without requiring additional staff lift.

PLU (Pacific Lutheran University)

Achieved a seamless EdSights implementation, balancing flexibility with structure to ensure smooth collaboration, proactive support, and a ready-to-go launch by the fall semester.

Addressing Underserved Students

Institutions leveraged EdSights to surface unseen challenges among underserved students and translate those insights into actions to keep them supported, engaged, and enrolled.

WIU (Western Illinois University)

Identified and supported at-risk students by combining real-time feedback with behavioral data to uncover reasons behind disengagement and deliver timely, targeted support—boosting equity, retention, and institutional response.

Dr. Vincent Bowhay's Initiative

Brought EdSights to three campuses to capture the student voice, strengthen relationships, drive retention, and incorporate real-time feedback into decision-making.

Johnson & Wales University

Used EdSights' chatbot, Wildcat Willie, for real-time engagement, uncovering challenges, and delivering personalized support—leading to record retention gains on both the Providence campus (6.2%) and the Charlotte campus (5.8%), without increasing staff workload.

Columbia College Collaboration

Paired EdSights with Salesforce to uncover hidden challenges and streamline support, all within existing workflows and without adding staff burden.

CofC (College of Charleston)

Shifted from reactive to proactive student support, identifying 241 at-risk students, re-enrolling 111, and addressing financial, housing, and academic barriers in real-time.

EdSights and Starfish Partnership

Worked together to bridge faculty-driven alerts and real-time student self-disclosures, improving retention through proactive interventions.

EWU (Eastern Washington University)

Captured real-time student self-disclosures through EdSights, driving targeted interventions and enhancing retention to ensure students do not fall through the cracks.

Nicholls State University’s AI Chatbot

Tillou helped re-enroll 52 students through a single persistence check-in, resulting in a $136,000+ ROI by retaining at-risk students during the Fall ‘23 term.

Randomized Controlled Trial

A randomized controlled trial on the impact of EdSights' AI framework on persistence and advisor efficiency demonstrated significant outcomes.

WSSU's Chatbot Amon

Identified and successfully re-enrolled 39 out of 51 students who expressed uncertainty about returning during a persistence check-in.

Ivy Tech Kokomo's Initiative

Flagged 78 at-risk students and boosted retention with the "Ace" program.

Missouri Western State University

Used AI-powered texting to increase student retention by over 7% in just one semester.

SUNY Campuses

Leveraged insights powered by AI to boost student engagement and success across four campuses.

University of Olivet

Leveraged EdSights' AI-powered texting to decrease summer melt to a record low of 2.2% while building relationships with incoming students.

Dean College

Pride in The Dean Difference, which refers to how the community commits to and supports its students.

University of St. Thomas

Utilized AI-powered texting to connect students to resources during the Texas Winter Storm.

Athens State

Connected with students at scale during the pandemic, fostering a sense of belonging and collecting specific, actionable data.

Jacksonville University

Used empathetic AI to build a virtual community and improve campus life.

Bethel University

After three years of declining retention, launched an AI-powered chatbot and experienced a 4% uptick in retention after just one semester.

Aquinas College

Despite the Covid-19 pandemic and nationwide decline in persistence, saw a 13.5% fall-to-fall retention increase with the help of EdSights' AI.

Franklin Pierce University

Sustained record-breaking retention through their AI persistence framework.